General CUBA Information
What’s included in your Hola Sun holiday package?
• Representative service and assistance at your Canadian airport and in destination
• Round trip flights
• Accommodation and meals as reserved
• Transfer on arrival to your hotel and back to airport for your departure (not included for air and hotel only bookings)
• Hotel service charge and taxes
• Applicable taxes of your Canadian gateway
• Tourist card fee
• Airport departure tax ($25 CUC)
• Other added features shown as “INCLUDED”
What’s not included?
• Personal expenses
• Tourist Card for infants less than 2 years old
Our airline partners are well established aviation companies throughout the world. Cubana Airline’s dedicated staff and hospitality will ensure a great flying experience.
***TRANSPORT CANADA HAS BANNED THE SAMSUNG GALAXY NOTE 7 FROM ALL CARRY ON AND CHECKED LUGGAGE.***
Our Hotel Rating
Each hotel has a specific rating to help you quickly select the hotel that best suits your needs. You may encounter hotel ratings marked with a “+”. This is added when a hotel falls between two ratings.
Ratings are by the following standards:
★★ Limited facilities, amenities & services.
★★★ Comfortable accommodation with a moderate range of facilities, amenities & services.
★★★★ Quality accommodation with many facilities, amenities & services.
★★★★★ High standard accommodation with a full range of facilities, amenities & services.
It is mandatory that all travellers to Cuba have Travel Medical Insurance.
Consult your travel agent for more details.
Language spoken: Spanish, although you will find that in most tourist areas other languages such as English, French or Italian may be spoken.
Currency: Cuban Peso
Credit Cards: Mastercard and Visa Cards drawn from Canadian banks are accepted. Credit Cards and Travellers Cheques issued by American banks are not accepted.
Electricity: 110V/220V. Please refer to individual hotel descriptions. 220V adaptors required.
Approximate flying time: 3 to 4 hours for non-stop services. Some flights may involve an extra stopover. Please check with your travel agent for details.
Check in for your flight: We strongly recommend that you arrive at the airport at least 3 hours prior to check in for your flight due to current airport regulations and safety procedures.
Travel Documents: Passengers require valid passports and tourist card or visa to travel to Cuba. If you have any questions regarding documentation or need additional information regarding travel in Cuba please contact the following numbers:
There is a new regulation valid for Travellers to Canada effective immediately:
New entry requirement now in effect: visa-exempt foreign nationals who fly to or transit through Canada need an Electronic Travel Authorization (eTA).
Exceptions include: U.S. citizens and travellers with a valid Canadian visa. Canadian citizens, including dual citizens, and Canadian permanent residents cannot apply for an eTA.
Entry requirements for other methods of travel (land, sea) have not changed.
Visit the Government of Canada's official website to apply for an eTA. It only costs $7 CAD. Most eTA applications are approved within minutes of applying.
Cuban Consulate 416 234 8181
Thank you to the Tourist Board for providing some images for our website.