OWG

OWG

Careers

Hola Sun the leading Tour Operator for CUBA is currently seeking dynamic people to join our team.

FULL TIME OPPORTUNITY
RESERVATION AGENT:

Qualifications:
•TICO certification
•Diploma in Travel and Tourism
•Travel industry experience is an asset

Description of Duties:
•Provide an excellent standard of customer service
•Assist travel agents and direct clients regarding reservations, changes and inquiries
•Provide information about the products we offer
•Available to work mornings, afternoons, Saturdays and also overtime when needed
•Issue electronic and printed documents for passengers traveling with Hola Sun
•Team Player, self motivated and able to multi-task
•Sirev/TTS knowledge is an asset
•Assist direct clients who wants to book on our website

FULL TIME OPPORTUNITY
GROUP COORDINATOR

Qualifications:
•TICO certification
•Diploma in Travel and Tourism
•Travel industry experience is an asset
•Strong knowledge in TTS or Logitours is a must
•Strong organization and communication skills
•Competency in MS Office an asset
•Must be able to meet strict deadlines and work under pressure
•Ability to work independently, self-motivated, and able to multi-task
•Available to work mornings, afternoons, Saturdays, and overtime when needed

Description of Duties:
•Assist the Sales & Marketing Director on any matters to promote the products and services offered to increase sales
•Apply skills to increase group sales
•Reserve and update all group bookings in the system
•Complete all group inquires and reservations from Travel Agents
•Market the full portfolio of products and services to generate new group business
•Assist existing accounts and work in the development of new accounts
•Respond to Travel Agents group quote requests promptly
•Timely follow-up on leads generated through telephone calls, agency visits, faxes, or emails
•Respond to Travel Agents inquiries about the portfolio of products and services
•Work with the Sales Representatives on any group inquiries
•Work with Operations for air seat and hotel inventory for Groups Booking
•Handle group changes for existing group files as per Terms and Conditions
•Back up other departments as required

We would like to thank all applicants, however, only those meeting the requirements will be contacted. No phone calls please. Kindly submit your resume in confidence by email to [email protected]