Free Excursions

Free Excursions

FAQ

What is the average temperature in CUBA?
Average temperature in CUBA is 25 degrees Celsius and varies depending on the season.

What is the Population?
Approx. 11,200,000 people.

What is the Official language?
Spanish.

Is the Departure Tax mandatory?
The mandatory local 25 CUC departure tax per person is now included in the package price.

Why do people choose Cuba as their vacation spot?
Affordability, Clean, Safe, Culture, History, Beaches, Landscapes, Friendly People and MUCH MORE.

How do I book excursions in destination?
In the lobby of each hotel, there is a desk available where the destination rep will book your local excursions. Cost is paid in cash CUC. Our reps speak English to assist you.

Travel Tickets
E docs are available within 28 days of departure once file paid in full. Retrieve your E docs from the link at the top of the website.

What is the currency in Cuba for tourists?
All goods and services are expected to be paid in the tourism peso called CUC (Cuban Convertible Peso).

How does tipping work?
Tipping is accepted in CUC and is at the discretion of the individual.

What is the luggage allowance for each flight we service?
Toronto Departures – Cubana: 23kg per bag (2 bags total) + carry on 10kg
Toronto Departures – Air Transat: 23kg per bag (1 bag total) + carry on 10kg
Montreal Departures – Cubana: 23kg per bag (1 bag total) + carry on 7kg
Montreal Departures – Air Transat: 23kg per bag (1 bag total) + carry on 10kg

Click here for details on Cubana Airline baggage allowance
Click here for details on Air Transat baggage allowance

Is my flight leaving on time?
We recommend confirming your flight times on the Toronto Pearson Airport website, www.gtaa.com, within 24hrs of your scheduled departure time.

What methods of Transportation are available?
Taxi, car rentals, local buses, etc are available in each destination. Safe and reliable.

What documentation is required?
To enter Cuba, each traveller must carry a valid passport.
Also, a tourist card is given to each guest by the airline.
For all inquiries on documentation please contact the Cuban Consulate at 416.234.8181 to see if you require any other documentation.

*There is a new regulation valid for Travellers to Canada effective immediately:

New entry requirement now in effect: visa-exempt foreign nationals who fly to or transit through Canada need an Electronic Travel Authorization (eTA).

Exceptions include: U.S. citizens and travellers with a valid Canadian visa. Canadian citizens, including dual citizens, and Canadian permanent residents cannot apply for an eTA.

Entry requirements for other methods of travel (land, sea) have not changed.

Visit the Government of Canada’s official website to apply for an eTA. It only costs $7 CAD. Most eTA applications are approved within minutes of applying.

http://www.cic.gc.ca/english/visit/eta.asp