OWG

OWG

OWG Airlines

NEW EXCLUSIVE AIR CARRIER FOR HOLA SUN HOLIDAYS

Hola Sun Holidays is pleased to announce a partnership with a new air carrier: OWG

OWG (Off We Go) is a subsidiary of Nolinor Aviation, a 100% Canadian airline based in Quebec, in operation since 1992.

This new and strategic alliance will allow Hola Sun Holidays (as well as its sister company Caribe Sol in Quebec) to offer direct and dedicated flights to Cuba on board modern Boeing 737-400s, with excellent departure times. These aircraft are equipped with the latest technology, including high end safety and precision tracking systems and boast a completely modernized cabin for passengers’ utmost comfort.

Direct and dedicated flights to Cuba with excellent departure times. Among others, destinations include Cayo Coco, Holguin, Santa Clara and Varadero Inclusions:  Baggage allowance for both Air Only and ITC packages (Economy): 1 checked piece at 23kg + 1 carry on at 9 kg per. person  Boeing 737-400 aircraft boasting a completely modernized cabin for passengers’ utmost comfort

Seat selection ($) or complimentary 24 hours prior to departure

Select Class ($) Increased baggage allowance to 30 kg OR an extra piece of luggage (up to 23 kg) free /Priority checkin/Free Standard seat selection/Priority boarding/Priority baggage handling/1 Complimentary beverage/1 Free meal

Inflight Café menu is available on flights to/from the South. Includes a non-alcoholic beverage and a selection of Cafe-style meals at affordable prices ($) 

Inflight entertainment system ($)- Bluebox WOW (“stream to your own device” system)

For more information please visit OWG website: www.owg.com

For your convenience OWG offers several options for seat selection

During the initial booking with Hola Sun or Caribe Sol, you may pre-purchase a seat online, or through your travel agent.

After your booking is completed, you can pre-select your seat at a cost, up to 24 hours before the departure date, please contact your travel agent who will arrange your seat assignment with Hola Sun Holidays.

Up to 24 hours prior to departure, you can pre-select your seat free of charge during the online check-in process through the OWG website at www.owg.com.

At the check-in counter seat selection is free of charge on a first come, first serve basis.

SEAT SELECTION COST: 

STANDARD  (From row 14 to row 27)$20
PREFERRED (From row 2 to row 11)$35
EXTRA LEGROOM (Row 1, row 12 & 13)$50

OWG SELECT CLASS

Added values:

  • Increased baggage allowance to 30 kg OR an extra piece of luggage (up to 23 kg) free
  • Free Standard seat selection
  • Priority check-in
  • Priority boarding
  • Priority baggage handling
  • 1 Complimentary beverage
  • 1 Free meal

OWG PRICE GRID FOR ADDITIONAL SERVICES (per person, per way)

**  The below services must be booked and paid at least 24 hours before departure. Please contact your travel agent

 SEAT SELECTION

STANDARD  (From row 14 to row 27)$20
PREFERRED (From row 2 to row 11)$35
EXTRA LEGROOM (Row 1, row 12 & 13)$50

SELECT CLASS (Increased baggage allowance to 30 kg OR an extra piece of luggage (up to 23 kg) free /Priority check-in/Free Standard seat selection/Priority boarding/Priority baggage handling/1 Complimentary beverage/1 Free meal)

SELECT CLASS + STANDARD SEAT$60
SELECT CLASS + PREFERRED SEAT$75
SELECT CLASS + EXTRA LEGROOM SEAT$90

OTHERS

SECOND BAG$35
OVERWEIGHT/OVERSIZE BAG               $75
EXTRA LUGGAGE/ADDITIONAL BAG$200
INFLIGHT ENTERTAINMENT$7
  • First Checked Bag – The first checked bag is included with your purchased ticket. The bag must have a maximum total weight of 23 kg (50 lbs) and maximum linear dimensions (per checked bag) of 158 cm (approx. 62 in.) (L+H+D).
  • Carry-On Item– Travelers are permitted one (1) free carry-on item with a maximum weight of 9kg (20 lbs) and maximum linear dimensions (per carry-on item) of 110 cm (approx. 43 in.).
  • Personal Items – Travelers are also permitted to bring one (1) free personal item (this refers to a purse, a laptop bag, a camera, a briefcase or other related items) with a maximum weight of 9 kg (20 lbs). The maximum linear dimensions (per personal item) is 75 cm (approx. 29 in.).
  • Second Checked Bag – The bag must have a maximum total weight of 23 kg (50 lbs). There is an extra fee of $35 CAD per bag, per flight. Please note that the second checked bag is complimentary when you purchase the Select Class package.
  • Additional Bags – Each additional bag must have a maximum total weight of 23 kg (50 lbs) and will only be accepted if the aircraft belly allows enough space. Please note that this information is only available on the date of travel. There is an extra fee of $200 CAD per bag, per flight
  • Overweight or oversize baggage fee – There is a flat fee of $75 CAD for any bag that weighs over 23 kg (50 lbs). Please note that you have the option of checking one (1) bag weighing 30 kg (approx. 66 lbs), or two (2) bags weighing each 23 kg (50 lbs) when you purchase the Select Class package.

Excess charges apply when free sporting equipment allowance (or allowable weight/size) is exceeded. See details under Baggage Information Guide.

A suitcase might not be the only thing you want to bring with you. We know that travelers have different needs but space might be limited. Therefore, we only allow one free of charge sports item per traveler.

Conditions:

  • Sports equipment must be placed in a bag or case that respects our check-in baggage standards. A bag or case that meets these standards will be considered as overweight or oversized.
  • Sports equipment must be packed appropriately to prevent possible damage. The carrier can refuse any item that is likely to get damaged or to damage other baggage.
  • Clothing and personal items cannot be packed in the sports equipment bag or case. If so, check-in baggage fees will apply.
  • Overweight or oversized fees will apply if the baggage exceeds the check-in baggage standards.
  • Only sporting equipment that is appropriately packed will be accepted. Loose items that are not in a bag or case will not be accepted.
  • Travelers need to check with their travel agents for their oversized equipment prior to departure. Transfer vehicles may not have enough room to accommodate such equipment.

List of Allowed Sports Equipment

Bicycle

One (1) bicycle and one (1) helmet are considered one item. The bike must be packed in an appropriate bicycle bag or box. The pedals must be removed, the tires must be deflated, the handlebars must be fixed sideways and the packaging must be sealed in order to prevent a possible fluid leak.

Camping Gear

One (1) tent and two (2) sleeping bags are considered one item if they can fit in the same case or bag.

Fishing Gear

One (1) reel, one (1) rod, one (1) pair of boots, one (1) lifejacket, and one (1) tackle box are considered one item if they can fit in the same case or bag.

Golf Set

Golf sets are considered one item if they contain a maximum of fourteen (14) clubs, twelve (12) balls, and one (1) pair of golf shoes. The equipment must be packed in a rigid container (i.e. golf bag). Clubs must be protected by a hard shell. Any item that might come loose during the flight will not be accepted. Tripod bags must have their legs taped or secured.

Kayaks

A kayak and a paddle are considered one item. They can be packed separately. Kayaks exceeding a linear dimension (L+H+D) of 292 cm will not be accepted.

Scuba Gear

Scuba gear is considered one item if it includes one (1) pair of fins, one (1) mask, one (1) regulator, one (1) snorkel, one (1) tank harness, one (1) scuba tank, and one (1) diving lamp (battery must be disconnected and the terminal must be taped). All these items must fit in one bag to be considered one item. Tanks that contain compressed air are prohibited. We only accept empty scuba tanks.

Skateboards, Longboards, and Scooters

One (1) skateboard, or one (1) longboard or one (1) fold-up scooter (see Battery Restrictions), and one (1) helmet is considered one item. A board exceeding a linear dimension (L+H+W) of 292 cm will not be accepted.

Skis, Water Skis, and Snowboards

One (1) pair of skis, two (2) poles and one (1) pair of ski boots, or one (1) snowboard and one (1) pair of boots are considered one item. Skis exceeding a linear dimension (L+H+D) of 292 cm will not be accepted.

Sports Balls

Sports balls are considered one item as long as they fit in the same bag or case. Balls must be deflated.

Sports Racquets

Sports racquets are considered as one item as long as they fit in the same bag or case.

Surfboards, Paddleboards, and Windsurfers

One (1) board and a complimentary item such as one (1) kite, one (1) sail, or one (1) paddle are considered one item. They can be packed separately. A board exceeding a linear dimension (L+H+D) of 292 cm will not be accepted.

Limit of Liability

The liability of the carrier is limited to 1288 special drawing rights (a value of approximately $ 2300 CAD) for each traveler in the case of destruction, loss, damage, or delay of baggage, whether checked or unchecked, under the Warsaw Convention or the Montreal Convention, whichever may apply.

Please contact baggage@owg.com for more information.

 
 

OWG has implemented safety measures in accordance with Transport Canada so that travelers can enjoy their flight experience with peace of mind.

The safety of travelers is our top priority, travelers can enjoy a comfortable and safe flight aboard OWG to CUBA. CLICK HERE for more information.